Privacy Policy

    Effective Date: June 13, 2025

    This Privacy Policy applies to the DATAX e-commerce data intelligence service (the "Service"). We take your personal information very seriously and comply with applicable data protection laws. This policy explains what information we collect, how we use it, and our efforts to keep your information secure.

    1. Personal Information We Collect and Purpose of Collection

    Our Service collects and processes minimal personal information for the following purposes:

    Data TypeSpecific Items CollectedCollection and Use Purpose
    Personal Identification InformationEmail address, username
    • Service account creation and user identification
    • Password reset support when forgotten
    • Customer inquiry response and important notifications
    Authentication InformationPassword (encrypted storage)
    • Secure user account login and access control
    E-commerce DataURLs of e-commerce product pages you analyze
    • Creating personalized analytics dashboards
    • Real-time price tracking and alerts
    • Similar or related product recommendations
    Website ContentProduct names, prices, images, seller information
    • Extracting product information from collected URLs to process and display in useful formats

    2. Data Retention and Usage Period

    Your personal information is retained from the time of account registration until account deletion. When you request account deletion or withdraw consent, we will promptly destroy the relevant personal information.

    3. Data Processing and Security

    • Encryption: User passwords are stored using irreversible one-way hashing, and major data transmission sections use SSL/TLS encrypted communication.
    • Server Security: All user data is stored on secure servers from trusted cloud service providers and protected by firewalls and intrusion detection systems.
    • Access Control: Access to database systems processing personal information is granted only to essential personnel, and regular security audits are performed.

    4. Third-Party Data Sharing

    We do not sell or share users' personal information with external parties, except when users have given prior consent or when required by law.

    5. User Rights and Exercise Methods

    • Information Inquiry/Modification: Direct viewing and modification is possible through the 'My Information' page within the service.
    • Account Deletion: You can withdraw at any time through the 'Account Deletion' function.

    6. Changes to Privacy Policy

    If there are changes to this Privacy Policy, we will notify you at least 7 days in advance through service announcements or email.

    7. Contact Information

    Data Protection Officer: DATAX Team

    Email: [email protected]